VEHICLE DROP OFF GUIDELINES

We’ve had a few problems in 2006 with vehicles being dropped off and Kathy and I thought it would be a good idea to go over the guidelines. Since our parking space is limited and we do approximately 800-1,000 repairs a year, we need to have things work smoothly, which will benefit each of you as well as us.

1. Arrangements need to be made with us PRIOR to any vehicle being brought, by person or a towing company. If the vehicle needs to be towed, you have three choices; you can come over before it’s brought and do your paperwork, you can follow the tow truck to the shop, or you can pick up an envelope prior to towing, take it home and fill it out, then give it to the tow truck operator, explaining where the keys and envelope are to be put.

2. Any vehicle that is to be repaired must have a signed start ticket or a signed drop off envelope at the time the vehicle is brought or before. Drop off envelopes are located just to the left of the small blue door. Open the lid and lower it and it becomes a writing table. Take an envelope and fill it out as fully as possible, going into as much detail about your vehicles’ symptoms. Make sure you sign at the bottom.

3. Keys need to be placed in the drop box slot or given to us. We shouldn’t have to search your vehicle for where the keys are hidden. This is not safe for your vehicle and can be time consuming to us. If we are not open, they should be put in the drop off envelope and put into the mailbox slot of the small blue door.

4. We have 7 designated parking spaces in the lot. When prior arrangements have been made we will always have a space available for you. Please park ONLY in our parking area. In consideration to our neighbors, please do not park across the street.

Thank You for your business.

Doc & Kathy Humphreys